FAQ
Frequently asked questions
Answers for diners using the Omealo app, and for restaurants thinking about our Free Pilot.
Omealo helps you understand restaurant menus based on your dietary preferences, restrictions, and goals.
You can scan or upload a menu, and Omealo uses AI to highlight which dishes may be a good fit, which ones need a closer look, and which ones may not match your selected preferences.
Think of it as a personalized menu guide that helps you know what to order before you order.
Omealo reads menu information and compares each dish against the preferences you select, such as gluten-free, dairy-free, vegetarian, vegan, keto, low-carb, no added sugar, and more.
Results use a simple traffic-light system: Recommended appears to fit, Caution may need confirmation or a small change, and Avoid appears to conflict with your preferences.
Omealo may also highlight dishes that match positive preferences, such as spicy, high-protein, avocado, seafood, or other foods you want to find.
Download Omealo from the App Store, create your preferences, and scan a restaurant menu.
You can use Omealo when dining out, browsing a menu online, or deciding what to order before you arrive at a restaurant.
Restaurant menus are made for everyone. Omealo makes them personal.
Instead of scrolling through a menu and guessing what fits your needs, Omealo helps you quickly understand which dishes match your preferences and which ones may require caution.
Our goal is to make dining out feel easier, clearer, and more confident — especially for people with dietary restrictions, food goals, or specific eating preferences.
No. Omealo is an informational tool and should not be used as medical, allergy, or safety advice.
AI can make mistakes, and restaurant ingredients or preparation methods can change. If you have a serious allergy, medical condition, or strict dietary requirement, always confirm directly with the restaurant before ordering.
“Caution” means Omealo found something that may need confirmation.
For example, a sauce, dressing, broth, marinade, or topping may contain an ingredient that affects your selected preferences, but the menu does not provide enough detail to say for sure.
It does not always mean the dish is unsafe or unsuitable — it means you may want to ask the restaurant before ordering.
Omealo currently offers a free version so you can try the app and scan menus.
We may introduce paid plans or premium features in the future, but our goal is to keep Omealo affordable and useful for everyday dining.
Omealo is for anyone who wants more clarity when ordering food.
It can be helpful for people who follow specific diets, avoid certain ingredients, manage food sensitivities, or simply want help finding menu items that better match their preferences.
You can reach us at admin@omealo.com.
We’re always open to feedback, questions, partnership opportunities, and suggestions for improving the app.
Still have a question?
Email us and we’ll get back to you.